Leading Home Improvement Company Improves Customer Service and Reduces Costs With webMethods Business Integration Suite


Key Integration Component of webMethods Fabric(TM) Manages and Optimizes The Lapeyre Group's Corporate Data and Business Processes

webMethods, Inc. (Nasdaq: WEBM),
a leading business integration and optimization software company, today
announced that The Lapeyre Group has implemented the webMethods Enterprise
Services Platform, a key component of the webMethods Fabric business
integration product suite, as a core element of its IT restructuring plan. A
leading home improvement company, The Lapeyre Group has embarked on a
corporate-wide program to better unify the data and business processes
throughout its network of stores and suppliers, in order to improve customer
service quality and reduce costs.
"The challenge we faced was how best to integrate all of our business
processes," said Laurent Rousset, technology and international manager, IT,
The Lapeyre Group. "In order to remain competitive and productive, we needed a
solution that would organize and manage our information infrastructure in such
a way that the information could be easily transferred, shared and utilized
between our headquarters, our regional stores and our suppliers. The
webMethods integration platform is ideally suited to solve such a complex
problem and works well with our existing systems."
The webMethods Enterprise Services Platform serves as the framework of the
new optimization program. The implementation has enabled The Lapeyre Group to
easily identify any anomalies connected with factory non-compliance forms
(FNCUs). Vital to the company's success, these forms verify the accuracy of
store inventory and customer product orders. The webMethods Enterprise
Services Platform enables the company to correct the anomalies as soon as they
appear, thereby improving the quality of its customer service.
"A key challenge for us was how best to manage the flow of FNCUs. We
needed a software platform that can manage and optimize the operation and to
help us establish better business processes that can fully utilize the
information contained in these forms," said Rousset.
The project also resulted in the definition of a comprehensive
implementation process, from the definition of the technical and business
process flow through to the start of production, involving both business
contract management and IT project management personnel. The application of
this implementation process resulted in more effective control of
implementation costs and reduced deployment time.
The webMethods Enterprise Services Platform was selected by The Lapeyre
Group after a seven month evaluation period. The webMethods product was
selected because it is standards-compliant, offers a unified solution that
doesn't require manual coding to implement and has rapid deployment
capabilities.

About Lapeyre Group
The Lapeyre Group delivers products and services to individuals and
professionals, in the area of new construction, renovations, and home
improvements (relying on an integrated industrial tool). The Lapeyre Group is
part of the Building Distribution branch of Groupe Saint-Gobain.
The key figures for the Lapeyre Group for 2003 are:
* 1.4 billion Euros in revenues
* 90% of revenues generated by sales to individuals and retail (B to C)
* 10% of revenues generated by sales to building sites (B to B)
* 87% of revenues generated in France -- 13% internationally
* Installations in France, Belgium, Switzerland, Poland and Brazil
* 9,600 employees
* 15 production sites
* 300 points of sale

For additional information: http://www.lapeyre.fr

Abou their respective companies.


SOURCE webMethods, Inc.





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Verizon SuperPages.com Home Improvement Guide Features Tool Kit Selection From Super Handyman Al Carrell


Local Search Site, Home Improvement Expert, Tell What Hand Tools and Power
Tools You Need in Your Tool Box for Most Do-It-Yourself Home Fix-It Projects

DALLAS, April 25 /PRNewswire/ -- Verizon SuperPages.com and Super Handyman
Al Carrell offer help in choosing hand tools and power tools in the fifth of
six do-it-yourself home improvement project guides available on Verizon
SuperPages.com ( http://www.superpages.com/release ), a leading local search
site.
Carrell says that before you tackle home improvement or remodeling
projects, it's important to make sure you have the right tools for the job at
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stapler, utility knife, flashlight and toilet plunger -- all stored in a
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three-eighths-inch, battery-powered electric drill. For supplies, you'll need
sandpaper, glue, and an assortment of nuts and bolts, nails, screws and duct
tape.
Spring is a great time to find tools on sale at your favorite local
hardware store or home center ( http://www.superpages.com/homeimprove ).
The Super Handyman says to look for good quality, brand-name tools.
They'll perform better, last longer and may come with a lifetime replacement
warranty. Your basic set of tools does not have to cost a lot of money, but
many times the difference in price between a good tool and a cheap one is a
matter of pennies. And there are a lot of so-called "bargains" that won't even
last through the first job.
He has a complete list, with specifications, on Verizon SuperPages.com
( http://www.superpages.com/release ). The tools can be bought for less than
$175, full retail price, at national chain stores.
Carrell, a nationally known expert on home improvement and repair
including wood and furniture refinishing, served for eight years as spokesman
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In addition to refinishing furniture, other topics covered in the six-week
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Carrell's newspaper column, "The Super Handyman," appears in about 100
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radio show in the Dallas-Fort Worth market.

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directory offered through Verizon Wireless Get It Now services and on other
wireless carriers. The company is the largest publisher of Hispanic
directories in the U.S. and the first to provide a Hispanic online shopping
resource ( http://www.superpages.com/espanol ).


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Hammer Time! - Apprentice Hopefuls Flex Their Muscles At Home Depot

Net Worth or Magna? If you’re a fan of The Apprentice, you’re rooting for somebody from one of these teams to win a job with Donald Trump. On a recent episode, the teams performed a task at The Home Depot. Think you could make it on The Apprentice?
Radio News Feature

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ANCHOR LEAD: Think you could make it on The Apprentice? Your local Home Depot wants to find out. Jon McNally has more. (:54)

SCRIPT: Lifestyles, I’m Jon McNally. Net Worth or Magna? If you’re a fan of The Apprentice, you’re rooting for somebody from one of these teams to win a job with Donald Trump. On a recent episode, the teams performed a task at The Home Depot. Christine McVeigh was one of the judges. Christine what was it like working on the show?

CUT: (McVeigh) Oh, it was an exciting experience. I mean, I was just absolutely thrilled at the fact that we were able to showcase The Home Depot brand, our products, our know-how services and communicate them in a most unique way.

SCRIPT: It seems like the winners really created a fun experience for customers.

CUT: (McVeigh) One of the exciting things is we were able to get the customer to not only be a spectator with The Apprentice, but now they can be a participant. Come in to any of the local Home Depot stores nationwide. We’re holding a free how-to clinic on The Apprentice storage chest that won this Saturday, April 2nd at 4:00 pm.

SCRIPT: To learn more about Saturday’s Home Depot clinic, go to homedepot.com. I’m Jon McNally.

--------------------------------------------------------------------------------

Produced for Home Depot


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